Cancellations, Returns & Refunds
You may request a cancellation within 24 hours of purchase. We are unable to make any changes to your order after 24 hours and you will need to initiate a return once you're received your order in order to receive a refund.
You can return your Soccer Snapbacks item(s) for any reason within 30 days from the date you received your item, which is the date the delivery tracking shows the item(s) was delivered. To be eligible for a return, your item(s) must be unused, in its original condition, and have all original tags and/or labels.
An item will be determined un-returnable if worn, or tags and/or labels have been removed.
Then return address is located on your shipping receipt included with your delivery. As we ship from different locations, the delivery address may vary. You must include a copy of your receipt with your return.
Customer is responsible of the cost of shipping for returns.
If the return conditions are met, a full refund will then be credited back to you through your original method of payment within 30 days of return receipt.
Contact us at firstname.lastname@example.org with any questions. If there are any issues with your product, we'd like to help resolve them to the best of our ability.
- the Soccer Snapbacks team